Certified Shop and Service Center
We provide reliable maintenance and warranty services to ensure your Aventon models stays in top condition. Additionally, we also offer high-quality refurbished Aventon models at affordable prices.
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41 produits
Green 0.1 KM
Green 0.3 KM
3000+
Aventon E-Bike Sold
Excellent customer service, always responsive and helpful
On-time delivery with well-packaged items and promised accessories
Knowledgeable staff providing great advice and support, with a personal touch
I recently purchased two e-bike from EZBike. The deals were fantastic, especially with the student discount they offered. Their customer service was excellent—always responsive and helpful. Delivery was on time, and the bike arrived well-packaged with all the promised accessories, including an extra battery and bag. While the extra battery is from 2022, I’m optimistic about its performance. Overall, a great experience, and I highly recommend EZBike for their excellent service and deals. Thank you!
I’m researching been researching for a new E-scooter and found EZ BIKE in Montreal. I was lucky enough to meet Jonathan who’s knowledge with E-scooters is very impressive. He is passionate and has a lot of experience with scooters which helped me understand what I want in my next purchase! With some many choices different models out there you will be in good hands with Jonathan!
Friendly, knowledgeable and most importantly honest. Will tell you they can fixed the scooter or not. And they are so cool and refer to others who they know is specialist in certian issue. Highly recommend them to anyone. They got lots off cool stuffs. They even have ramp but be careful as is not wide and you have to have both hand on your scooter. Overall this is an excellent place with cool attitude 👍 loved their gadget so.... 😎
I live in Edmonton, Alberta and I had been shopping for a bike (the Aventon Aventure 2) that would suit my lifestyle for quite some time. It was frustrating until I found this business and I have to say it’s been the best experience I’ve ever had, everything and anything was readily available for me when I had questions they were answered fast, when I wanted a part it was shipped out the same day!! Everything was just so easy for me and they were excellent to deal with, the whole team was and is incredible. I highly recommend you purchase from this business you won’t be disappointed. I’m very lucky to have found them, you’ve got a customer for life. Thank you again so much I could NOT be HAPPIER.
I have a very nice experience all the way from the beginning. They have quick response for emails & phone call, and also invite me for a test ride which helps a lot when you still struggling between different products. Special thanks to Caelan, the shop manager who provide great advice and supports, as well as the personal delivery by his own car :) Don't hesitate to arrange a test ride with them ! They won't let you down !
I recently purchased a new Aventon Pace 500.3 bike from EZBIKE, and I couldn't be happier with my experience! I spoke to Caelan over the phone, who was incredibly welcoming, patient and knowledgeable, taking the time to help me find the perfect bike for my needs. He answered all my questions and even provided helpful tips on maintenance and care. He is extremely personable and a pleasure to talk to. The selection of bikes in this shop is top-notch, with great pricing. The bike was delivered as promised at a mutual decided date. The entire process was seamless, and I felt so confident in my purchase. I highly recommend this shop to anyone looking for excellent service and a great ride!
I recently purchased an e-bike from EZbikes and couldn't be more pleased with the entire process. I had the pleasure of dealing with Caelen, who, along with his team, made everything straightforward and hassle-free. They were extremely professional, helpful, and knowledgeable about their products, which gave me full confidence in my decision. I particularly appreciate that EZbikes is a dealer with a proper showroom, so I could see and test the bikes in person. It's also reassuring to know they honour warranties, which adds peace of mind. On top of that, their prices are very competitive, making the whole experience not only smooth but also a great value. Highly recommend EZbikes for anyone in the market for an e-bike!
I purchased the Aventon Level.2 Step-through from EZ Bike Richmond Hill the third week of July 2024. EZ Bike has knowledgeable staff and great service. I plan to go there for any maintenance work the bike needs in the future. I went there because I was trying to decide between the Level.2 and Aventure.2 models, so I wanted to see the bike in person rather than order it online. That way, I could sit on the bikes to decide on the frame size and pick the bikes up to really get a feel for the weight. It was a tough choice, both great quality bikes. I ultimately decided on the Level.2 because it was lighter weight wise, and I know I will mostly ride on paved or light gravel bike paths and the road rather than rougher trails. I am very happy with my choice. The bike was in stock, so I bought it from the store that day and assembled it at home rather than opt for the free assembly. Assembly was easy and straightforward (or so I am told - my wife and daughter actually assembled it for me!), and everything worked with no need for adjustments to gears. I did a lot of research and watched a lot of YouTube video reviews before deciding on Aventon. There are so many choices for ebike companies and models. I'm really happy with my choice, it is such a great riding, comfortable and good-looking bike. I will say, though, that the seat and regular post the bike comes with are not the best for comfort for longer rides. I had a super comfortable suspension type seat on my previous non electric mountain bike and rarely if ever had pain issues. While the Aventon seat and post felt comfortable enough, I ended up with lots of pain after a few longer rides (45 plus kms each) on the Level.2. I believe the pain I ended up with was partly caused by riding at a higher speed on average than before. But I plan to continue to ride at higher speeds than before, so that had to be addressed! Thankfully, Aventon included a free suspension seat post. The suspension seat post was delivered about 10 days after I purchased the bike. So, I had ample chance to experience the difference once I installed the suspension seat post. I also installed a gel seat cover that I had laying around. Night and day change, no more pain issues, and the comfort is excellent. Personally, I think the suspension seat post is a must. I may end up replacing the stock Aventon seat (and gel cover) with a more comfortable suspension type seat later. Mostly because the gel seat cover is old, but it does do the job for now. I'm in my mid-60s, and this is my first ebike. I was finding it a bit harder with my regular mountain bike the last two years or so due to some health challenges. Usually, I ride a couple of times a week about 40 kms or so (25 miles) per ride on mostly bike paths along the Toronto, Mississauga, Oakville corridor, and also the Niagara bike path. But lately, due to health, I was only able to do less than half that distance most rides. Now, with the ebike, I am back to the longer rides and really enjoying the rides more than ever with the various pedal assists. Every once in a while, I will use the pure throttle for part of the ride. It's so fun. I also overrode the max speed using the Aventon mobile app, so instead of a maximum 33km (20 miles) per hour, it goes up to 45 km (28 miles) per hour with pedal assist at 5. Easy to change the maximum speed, nice to have. I got a great deal on the bike and a number of free bike accessories directly from the store and then through the Aventon website. Including a suspension seat post that really makes sitting comfortable and a heavy-duty lock. Great deal, amazing bike!
Roadrunner V2, amazing little bicycle. Customer Service is amazing, they even drove to my place personally to deliver this little speedster outside of their work hours! Now that's some service. Onto the Roadrunner. Easy to assemble, already put in 9km just riding around my local park lol Top tier bike without the risk of death (from the pro) ha 10/10 would recommend
I bought 2 aventon bikes from ezbike 2 yrs ago and I must say the experience was great. It's the customer service following the purchase that has me thoroughly impressed. A couple of months ago my fenders started rattling and I overtightened the screws and they started to strip. I went to ezbike to ask for a couple of Xtra screws to replace the stripped ones and have an xtra on hand. They were more than happy to give them to me free of charge and a couple of other sizes just in case. I went there again today because my handlebar kept slipping off line. I tried tightening it myself but it kept slipping. I went to ezbike to ask for help and it turned out there was 3 screws not just 2 to tighten. Kaelan came right out to adjust it for me and show me the proper way. Thank you ezbike for making my day. Buy the aventon aventure or sinch from ezbike. You won't be disappointed.
I have purchased two separate Aventon bikes from EZbike since October 2023 and they were shipped and delivered quickly out to Winnipeg. Their customer service was fantastic when I needed help with a part repair under warranty too. I’m sure it won’t be the last time I buy from them!
Segway Ninebot Max G2 As a former professional BMX rider in my 40s, I never imagined myself riding a escooter. However, my recent purchase of the Segway Ninebot Max G2 from EZBike Online Canada has been a delightful surprise and an excellent addition to my daily routine. Initially, I was seeking a novel and convenient way to walk my dog without resorting to my bike for our usual 5-kilometer jaunt. While browsing online, I stumbled upon the Segway Ninebot Max G2 on the EZBike Canada website. Given the prevalence of online scams, I was skeptical and decided to call EZBike Canada directly to verify the legitimacy of the purchase. The customer service at EZBike Canada was exceptional. The representative I spoke with was knowledgeable and courteous, addressing all my concerns and providing detailed information about the scooter. Their assistance reassured me about the credibility of the purchase and the quality of the product. The Segway Ninebot Max G2 has proven to be an outstanding choice. Its robust build and reliable performance are impressive, especially for someone with a background in BMX riding. The scooter’s range and ease of use have made walking my dog more enjoyable and efficient. Additionally, its design and features cater well to an adult user, offering both comfort and functionality. In summary, my experience with EZBike Canada and the Segway Ninebot Max G2 has been extremely positive. The excellent customer service and the high-quality escooter have exceeded my expectations, making my leap into the escooter world a successful and enjoyable one. I highly recommend both the Segway Ninebot Max G2 and EZBike Canada to anyone looking for a reliable and fun alternative to traditional forms of transport. Cheers 🍻 . My only complaint is the shipping is hard to track , I don't know if it's just my experience. That takes nothing away from my purchase or review of Ez bikes. Thanks for the awesome service much appreciated and highly recommend
After failed attempts at trying to contact other competing companies that had no product. . I knew right away as soon as I spoke with Kaylin, I hope I’m getting his name right. That this was the place to go. Not sure what her name was at the front desk but she was incredibly professional and very well versed on all of their many many different products.. In the end we purchased a refurbished Segway e-scooter…which looks basically brand new, that the guys put together within 15 min. Kaylin took the time to go over every inch of the scooter to make sure it was in perfect shape. Just wanted to thank the entire crew for helping us out and saving the day for her birthday. my daughter loves the scooter.
From start to finish the staff at EZbike were great. The customer service we received was great in buying our EBike! They were very informative, and very patient and answered all our questions. They also helped with further questions after we bought it. The staff is kind, friendly, and helpful. EZbike is a great place to choose from a variety of bikes, scooters, accessories, etc..
Purchased 2 Aventon bikes last year and we had an issue this weekend with getting our battery out of the battery compartment..We called the store and Cailan provided us with excellent customer service. he face timed us to try and help us solve the problem which we couldn’t do…He then informed us he would swing by our home in Burlington after work..We thought he lived close by however at 8pm on a Sunday evening he showed up and fixed our issue…He travelled after work from the store in Richmond Hill to our house then had to go home to his home in Toronto he did not live close by…That I say is excellent customer service.Thank you we will definitely be recommending this store to others😀
Just purchased a Level 2 e-bike from EZbike. Good price, super fast delivery, wonderful assembly video that got us riding within 2 hours from receiving the bike! We only have good things to say about the experience and certainly recommend EZbike to all our friends. Had some questions that were quickly answered to our satisfaction. Great product and great service.Thank you Caelan!
Purchased my e scooter (Arvala m10) and I was very happy with it. At first I didn't get the 'free gift' when I bought it. I messaged them immediately, and without hesitation, they sent me a free gift. It ended up being a spare tire, inner tube, and break pads for my scooter!!! Awesome customer service. Would definitely do business with them again!
Excellent customer service. We purchased two Aventon Soltera Ebikes. They were accommodating when were instore to see the bikes. Shipping was prompt to Halifax. There was a couple issues with the bikes when they arrived, but EZbike quickly resolved them to our satisfaction. Definitely recommend if you are looking for an Ebike.
I just want to say how happy I was with EZbike - this was a big purchase to blindly do online and they were so helpful with everything. They were fast to reply to questions and helped with once the purchase was done too! I love my new bike from EZbike and highly recommend them!
EZbike Provides exceptional post purchase customer service. My son’s electrical scooter had several items that needed to be fixed. We have been to the store on several occasions and every time the employees of the store were very helpful. The scooter was fixed fast and professionally! Thank you!