I purchased the Aventon Level.2 Step-through from EZ Bike Richmond Hill the third week of July 2024. EZ Bike has knowledgeable staff and great service. I plan to go there for any maintenance work the bike needs in the future.
I went there because I was trying to decide between the Level.2 and Aventure.2 models, so I wanted to see the bike in person rather than order it online. That way, I could sit on the bikes to decide on the frame size and pick the bikes up to really get a feel for the weight. It was a tough choice, both great quality bikes. I ultimately decided on the Level.2 because it was lighter weight wise, and I know I will mostly ride on paved or light gravel bike paths and the road rather than rougher trails. I am very happy with my choice.
The bike was in stock, so I bought it from the store that day and assembled it at home rather than opt for the free assembly. Assembly was easy and straightforward (or so I am told - my wife and daughter actually assembled it for me!), and everything worked with no need for adjustments to gears.
I did a lot of research and watched a lot of YouTube video reviews before deciding on Aventon. There are so many choices for ebike companies and models.
I'm really happy with my choice, it is such a great riding, comfortable and good-looking bike.
I will say, though, that the seat and regular post the bike comes with are not the best for comfort for longer rides. I had a super comfortable suspension type seat on my previous non electric mountain bike and rarely if ever had pain issues. While the Aventon seat and post felt comfortable enough, I ended up with lots of pain after a few longer rides (45 plus kms each) on the Level.2.
I believe the pain I ended up with was partly caused by riding at a higher speed on average than before. But I plan to continue to ride at higher speeds than before, so that had to be addressed! Thankfully, Aventon included a free suspension seat post. The suspension seat post was delivered about 10 days after I purchased the bike. So, I had ample chance to experience the difference once I installed the suspension seat post. I also installed a gel seat cover that I had laying around. Night and day change, no more pain issues, and the comfort is excellent. Personally, I think the suspension seat post is a must. I may end up replacing the stock Aventon seat (and gel cover) with a more comfortable suspension type seat later. Mostly because the gel seat cover is old, but it does do the job for now.
I'm in my mid-60s, and this is my first ebike. I was finding it a bit harder with my regular mountain bike the last two years or so due to some health challenges. Usually, I ride a couple of times a week about 40 kms or so (25 miles) per ride on mostly bike paths along the Toronto, Mississauga, Oakville corridor, and also the Niagara bike path. But lately, due to health, I was only able to do less than half that distance most rides. Now, with the ebike, I am back to the longer rides and really enjoying the rides more than ever with the various pedal assists. Every once in a while, I will use the pure throttle for part of the ride. It's so fun. I also overrode the max speed using the Aventon mobile app, so instead of a maximum 33km (20 miles) per hour, it goes up to 45 km (28 miles) per hour with pedal assist at 5. Easy to change the maximum speed, nice to have.
I got a great deal on the bike and a number of free bike accessories directly from the store and then through the Aventon website. Including a suspension seat post that really makes sitting comfortable and a heavy-duty lock.
Great deal, amazing bike!